We love to answer your questions. If not listed below, please send us an E-mail at: email@example.com
We like to answer your questions.
You have the right to return purchased items within 14 days, without giving any reason.You cannot return items that have been purchased at physical stores or are commissioned artworks.
You can can return items as long as all original packaging with pricing, labels and hangtags are intact.
All item(s) must be returned in the original packaging to protect their form.
Toshy® reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.
Unfortunately we do not offer free returns or returns in store. You will be responsible for the postal costs of your return.
Toshy creates artworks for a lifetime. His art has a collecting purpose and is created to enjoy for many years. Our scarfs, fashion and other products are produced in Europe. We avoid long distance (overseas) productions. We only work with sustainable producers and suppliers. We prefer a nore expensive, better quality and higher sustainable value above cheap, low quality and less sustainable.
We don't produce big stock quantities. Our fashion products are produced on demand or in small stock quantities. For this reason it can take some time to produce and ship it to you. But hey, why not wait a few more days when you know it was made just for you?
The world is your stage, we try to make it more sustainable.
Toshy loves to create commissioned art for you. Send us your wishes, needs and budget by E-mail.
Send us your inquiry at: firstname.lastname@example.org
Toshy is mostly very busy but if possible he likes to host interested people in his art studio in Breda or in his office workspace in Rotterdam. Are you interested in an appointment please contact us by E-mail; email@example.com
In our search for suppliers and manufactures we select on: price, quality and sustainability.
We love local production, if possible we do our production in The Netherlands. If not possible in The Netherlands we prefer Italy, Spain, Portugal or the rest of Europe. For sustainable reasons we try to avoid long distance production (Outside Europe).
Our productpages inform you about the country of production.
Currently we do not offer exchanges. If you would like a different size or colour (when fashion), you have to return the incorrect items and place a new order for the right ones.
As soon as your order has been processed you will get an email with your track & trace information.
When we received your order we try to ship available orders within 48 hours. Printed fashion, framed (screen)prints, canvases and objects take up to 10 working days to be printed, packed and framed in our studio. You should generally allow 1-5 days for your order to arrive domestically. On the each productpage you'll find specific information. We'll inform you about the shipping status.
If you need something urgently please send an email to our friendly team. If you have any questions about your order, don't hesitate to contact us at
Toshy is always into collaborations with strong, modern brands with a vision. We love to talk to you about your ideas. We are used to collaborate in productdevelopment, live performances, customizing products, limited and unlimted Toshy collections etc. Please contact us by E-mail; firstname.lastname@example.org
We sent our products over to other countries and use transits by MyParcel for all our international orders. Overseas shipping of art objects, art on canvas and framed art needs a different approach and takes more time, preperation, special package (crating) than art on paper. Packing will often be custom made and we will contact you about the price and delivery in advance.
All artworks are created by Toshy himself and all artworks are created for its surface, size, material and purpose. Toshy likes to have it all original.
We love to work with resellers. If you have the same passion for quality, our art and cool products please contact our team at: email@example.com
All of Toshy' quotes, designs, photography, video, music, artworks, texts and other creations are protected and owned by Wonderland BV - Breda The Netherlands.
Please read these Terms and Conditions carefully before ordering goods from www.toshy.art. By using the Website and/or placing an order on the Website you confirm that you have read the Terms and Conditions and accept them.
We may change the Terms and Conditions from time to time without notice. You are responsible for keeping updated with changes in the Terms and Conditions. Please note that the Terms and Conditions, that are valid for your order, are always the Terms and Conditions in effect as of the time you place your order, and not a later version.
If you experience any problems with the website, your order placed on the website or questions about the Terms and Conditions please contact Customer Service.
You can find our terms here
Toshy B.V (HQ)
Oranjeboomplein 13, 4812AJ - Breda
Email address: firstname.lastname@example.org
Chamber of Commerce number: 74225219
VAT registration number:
By placing an order you are offering to purchase an item on and subject to the Terms and Conditions. All orders are subject to availability and confirmation of the order price.
Eligibility to order
You must be at least 18 years old to purchase goods on the website, be a consumer (not a reseller) and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate. We reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:
- Your payment details are incorrect or cannot be verified
- If we suspect any fraudulent activity
- The product ordered is unavailable from stock
- We have the reason to believe that you are under the age of 18
- The identification of an error within the product information, including price or promotion
If we are unable to deliver within accordance to the terms in the confirmation, we will contact you and give you the opportunity to cancel the order. If we have already received payment, we will refund you the amount.
When you place an order on our Website, we will send you an order confirmation by email. Please note that the confirmation email is an acknowledgement that we have received your order, but it is not an acceptance of your order.
Once you have checked out and have received your order confirmation email, neither you nor we will be able to make any changes to your order, so please make sure that everything is correct.
Acceptance and shipping confirmation
All orders placed by you are subject to acceptance by us. Once the order has been processed, a shipping confirmation email will be sent out to you with all relevant information about your order. The shipping confirmation is our acceptance of your order.
Quality of products
We aim to describe the item(s) on the Website as correctly as possible. However, as a result of different image acquisition, display technologies or other technical reasons, minor differences in colour and other variations in item(s) are possible. Toshy® cannot be held responsible for any such discrepancy.
The prices shown on the Website include Dutch VAT of 21%. Prices are quoted in Euro (EUR) and do not include service, payment or delivery.
The prices shown on the Website may vary from time to time. Toshy® is not bound by the price until Toshy® has accepted the order by sending the shipping confirmation to you. Toshy® reserves the right to change, limit or terminate any special offers or discounts at any time. Please note that the prices between our physical stores and the Website may vary.
We always try and ensure that all prices on the Website are accurate, however errors may occur. If we discover an error in the price of any item(s) which you have ordered, we will notify you by email about the price change and give you the option to reconfirm your order at the correct price or cancel the order. If we are unable to contact you, your order will be cancelled. Toshy® reserves the right to cancel any order prior to our acceptance of the order. If we have already received payment for a cancelled order, we will refund you the amount of the purchase. We are not able to compensate price differences with placing orders or returns.
We accept payments with iDeal, Maestro, Bancontact, Mastercard, Visa, Diners Discove, PayPall.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment, then you will be notified immediately at the checkout.
Please note that local charges (customs duty, sales tax) may apply, depending on your region and local customs duties. The charges are at your own expense.
Errors, inaccuracies and omissions
Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. At any time and without prior notice, we reserve the right to correct any errors, inaccuracies or omissions; change or update information; or cancel orders if any information is inaccurate.
Intellectual property rights
All elements on the Website are owned by or licensed to Wonderland BV - Breda, The Netherlands. All elements of the Website including (but not limited to) the general design and the content, can be protected by copyright, moral rights, database rights, trademark and other laws relating to intellectual property rights.
Limitation of liability
Toshy® will not be liable for any indirect, direct, additional or consequential damages that may result from the use or content of our Website, including damages caused by viruses or any incorrectness or incompleteness of the information on the Website; the performance of the products; or otherwise arising in connection with the use of these Terms and Conditions.
Personal identification information
Toshy® B.V., Oranjeboomplein 13, 4812AJ, The Netherlands, is responsible for collecting, processing and using personal identification information under applicable data protection law.
We only store and process personal data that each User voluntarily submit to us; such as by filling in a contact form, subscribe to the newsletter, making a purchase and/ or any other activities, services, features or resources we make available on our Site.
Users may, however, visit our Site anonymously and they can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Toshy® collects and uses Users personal information for the following purposes:
To improve customer service
To respond more effectively to your customer service requests and support needs
To improve our Site
To improve our website offerings based on the information and feedback we receive from you
To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
All stored data that is not used within 1,5 year will be automatically deleted from our database and will not be used for any purposes.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Each User has the right to request information about the stored personal data at any time. As well as the right to get a copy of your data transferred to you or to another party and the right to correct, block or delete this data.
Please contact our Customer Service to get access to your personal data:
4812 AJ Breda
T: +31(0)6 535 84104
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
These Terms and Conditions are in accordance with the laws of the Netherlands. In the event of a dispute or claim associated with these Terms and Conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Dutch Courts.